Billing & Subscription

The Billing & Subscription section serves as your command center for all financial aspects of your Flyweel SpendOps platform subscription. From plan management to invoice tracking, this comprehensive interface ensures transparent and flexible billing management.

Subscription Overview

FAQ: direct answers

How do I update my payment method?

Settings > Billing & Subscription > Payment Methods.

Where do I download invoices?

Settings > Billing & Subscription > Billing History.

Can I change plans mid-cycle?

Yes. Upgrades apply immediately; downgrades take effect at renewal. Your Flyweel subscription provides access to powerful SpendOps capabilities designed to eliminate advertising waste and maximize campaign performance across Google Ads and Meta Ads.

Current Subscription Benefits

  • Unlimited Platform Connections - Connect all your Google Ads and Meta Ads accounts
  • Cross-Platform Analytics - Unified dashboard with comparative insights
  • AI-Powered Optimization - Intelligent campaign analysis and recommendations
  • Advanced Filtering & Reporting - Custom views and automated reports
  • Real-Time Data Sync - Up-to-date campaign performance monitoring

Subscription Plan Details

Current Plan Information

Your subscription dashboard displays:
  • Plan Name & Status - Current subscription tier and activation status
  • Renewal Date - Next billing cycle date
  • Billing Frequency - Monthly or annual subscription cycle
  • Plan Features - Complete feature access included in your plan
  • Usage Metrics - Current platform usage and limits

Plan Management

Viewing Plan Details

1

Access Billing Settings

Navigate to Settings > Billing & Subscription
2

Review Current Plan

View your active subscription details and renewal information
3

Check Feature Access

Confirm included features and usage limits

Plan Modifications

Upgrade Options
  • Enhanced Features - Access to advanced SpendOps capabilities
  • Higher Usage Limits - Increased capacity for large advertising operations
  • Priority Support - Enhanced technical support and onboarding
  • Custom Integrations - Specialized platform connections and features
Plan Changes
  • Immediate Upgrades - Plan enhancements take effect immediately
  • Next Cycle Downgrades - Plan reductions apply at next renewal
  • Prorated Billing - Fair billing adjustments for mid-cycle changes

Early Access Program

Early Access Benefits:
  • Exclusive Feature Access - First access to new SpendOps capabilities
  • Direct Product Feedback - Influence product development direction
  • Grandfathered Pricing - Locked-in pricing for early adopters
  • Premium Support - Enhanced support during beta phase

Subscription Management Actions

Plan Changes

Upgrading Your Subscription

  • Feature Enhancement - Access advanced SpendOps capabilities
  • Usage Expansion - Higher limits for growing advertising operations
  • Priority Support - Enhanced technical assistance and training

Subscription Modifications

  • Billing Frequency - Switch between monthly and annual billing
  • Plan Downgrades - Reduce subscription level at next renewal
  • Feature Adjustments - Modify specific feature access as needed

Account Status Management

Subscription Suspension

Temporary account suspension options:
  • Voluntary Pause - Temporarily suspend service while retaining data
  • Billing Hold - Pause billing during extended non-use periods
  • Reactivation - Resume service with full data restoration

Subscription Cancellation

If you need to cancel your Flyweel subscription:
  1. Contact Support - Discuss cancellation options and alternatives
  2. Data Export - Download any needed reports or data before cancellation
  3. Confirmation - Complete cancellation confirmation process
  4. Final Billing - Receive final invoice for prorated services

Billing Support & Resources

Getting Billing Help

Support Channels

  • 📧 Billing Support: billing@flyweel.co
  • 📞 Phone Support: Available during business hours for billing inquiries
  • 💬 Live Chat: In-app support for immediate billing assistance
  • 📋 Support Tickets: Detailed billing issue resolution through support portal

Common Billing Questions

Payment Issues
  • Failed payment troubleshooting and resolution
  • Payment method updates and verification
  • Billing address changes and updates
Subscription Changes
  • Plan upgrade and downgrade procedures
  • Billing frequency modifications
  • Feature access questions and modifications
Invoice & Receipt Requests
  • Historical invoice downloads and access
  • Custom invoice formatting for accounting needs
  • Tax documentation and compliance requirements

Enterprise & Agency Billing

Custom Billing Options

For larger organizations and agencies:
  • Purchase Orders - PO-based billing for enterprise accounts
  • Net Payment Terms - Extended payment terms for qualified accounts
  • Multiple Payment Methods - Split billing across different payment sources
  • Custom Invoicing - Specialized invoice formats and delivery methods

Volume Discounts

  • Agency Partnerships - Special pricing for advertising agencies
  • Enterprise Agreements - Custom pricing for large-scale deployments
  • Annual Prepayment - Discounted pricing for annual payment commitments

Account Management

Feature Guides


Ready to optimize your subscription? Proper billing management ensures uninterrupted access to Flyweel’s powerful SpendOps capabilities while maintaining cost efficiency for your business.